Privacy Policy

1. Introduction

Prosapia LLC ("Prosapia," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site"), contact us, or engage our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete and submit a contact form on our Site;
• Request a capability statement or other materials;
• Communicate with us by email, telephone, or other means;
• Enter into a business relationship or contract with us.

This information may include your name, email address, telephone number, company name, job title, mailing address, and the content of your communications with us.

2.2 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address and general geographic location;
• Browser type and version;
• Operating system;
• Pages visited and time spent on those pages;
• Referring URLs;
• Device identifiers.

This information is collected through cookies, web beacons, log files, and similar tracking technologies.

3. Cookies and Tracking Technologies

Our Site may use cookies — small text files placed on your device — and similar technologies to enhance your experience, analyze Site usage, and support our business operations. Types of cookies we may use include:

• Strictly Necessary Cookies: Required for the Site to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
• Functional Cookies: Remember your preferences to improve your experience.

You may control cookies through your browser settings. Disabling certain cookies may affect Site functionality. For more information on managing cookies, visit your browser's help documentation.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests;
• Provide, operate, and improve our services;
• Communicate with you about our services, capabilities, and relevant business matters;
• Administer contracts and business relationships;
• Analyze Site usage to improve functionality and content;
• Comply with applicable legal obligations;
• Protect the security and integrity of our Site and operations.

5. Disclosure of Your Information

Prosapia does not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist us in operating our Site, conducting business, or providing services (e.g., website hosting, form processing, analytics). These providers are contractually obligated to use your information only as directed by us and in accordance with this policy.
• Legal Compliance: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information and encourage you to use caution when sharing sensitive information online.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you;
• Correction: Request correction of inaccurate or incomplete information;
• Deletion: Request deletion of your personal information, subject to certain legal exceptions;
• Opt-Out of Sale: We do not sell personal information; however, California residents may exercise rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA);
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights;
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to verifiable requests within the timeframes required by applicable law.

9. Children's Privacy

Our Site and services are intended for business and professional use and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Continued use of the Site following any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: